Terms & Privacy

Terms of Use

By accessing and using the Herbanic website (herbanicstore.com), you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please do not use our website. We reserve the right to update or modify these terms at any time without prior notice.

The products sold on this website are based on traditional Unani (Hikmat) principles and herbal formulations. They are intended for general wellness and health support.

  • Not Medical Advice: The information provided on this site is for educational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.

  • Consultation: We strongly recommend consulting a qualified healthcare professional or our certified Hakeem before using any herbal remedy, especially if you are pregnant, nursing, or have a pre-existing medical condition.

  • Results Vary: As these are natural products, results may vary from person to person. Herbanic does not guarantee specific results for every individual.

We strive to display our products as accurately as possible. However, the colors of packaging or texture of herbal mixtures (Majoon) may vary slightly due to the natural origin of ingredients. All products are subject to availability, and we reserve the right to discontinue any item at any time.

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue a service (or any part thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the service.

These terms shall be governed by and construed in accordance with the laws of Pakistan. Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts in Islamabad.

Privacy & Cookies

To process your order efficiently, we collect the following personal information when you checkout:

  • Personal Details: Name, Phone Number, and Email Address.

  • Shipping Details: Complete delivery address (House number, Street, City).

  • Order History: Details of the products you have purchased.

Your privacy is our priority. We use your data strictly for the following purposes:

  • Order Fulfillment: To process your order and coordinate delivery with our courier partners.

  • Communication: To send you order confirmations, tracking updates, or answer your queries via WhatsApp/Email.

  • Improvement: To analyze store traffic and improve your shopping experience. We do not sell, trade, or rent your personal identification information to others.

We only share necessary details (Name, Address, Phone Number) with trusted third-party services required to run our business, specifically:

  • Courier Companies: (e.g., TCS, Leopards, Trax, Call Courier) for the sole purpose of delivering your parcel.

  • Payment Processors: If you choose to pay via bank transfer or online payment gateways.

Our website uses “cookies” to enhance your experience.

  • Functionality Cookies: These allow the website to remember your cart items while you browse. Without these, the shopping cart would not function.

  • Analytics Cookies: We may use tools like Google Analytics to understand how visitors use our site (e.g., which pages are most popular). This data is anonymous and does not identify you personally.

  • Control: You can choose to set your web browser to refuse cookies, but note that some parts of the store (like the Checkout) may not function properly.

We implement appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, or disclosure of your personal information and transaction data stored on our site.